{"id":4637,"date":"2026-05-20T02:33:05","date_gmt":"2026-05-20T02:33:05","guid":{"rendered":"https:\/\/www.insuracarelife.com\/blog\/at-leadingage-california-2026-hillcrest-and-3rd3rd-reframe-senior-living-marketing\/"},"modified":"2026-05-20T02:33:05","modified_gmt":"2026-05-20T02:33:05","slug":"at-leadingage-california-2026-hillcrest-and-3rd3rd-reframe-senior-living-marketing","status":"publish","type":"post","link":"https:\/\/www.insuracarelife.com\/blog\/at-leadingage-california-2026-hillcrest-and-3rd3rd-reframe-senior-living-marketing\/","title":{"rendered":"At LeadingAge California 2026, Hillcrest and 3rd3rd Reframe Senior Living Marketing"},"content":{"rendered":"<div>\n<p>CALIFORNIA NEWSWIRE (PALM DESERT, Calif.) \u2014 At the LeadingAge California conference for aging services leaders, Cynthia Thurlow, CEO and President of 3rd3rd Marketing, and Shirley Turner, Director of Sales and Marketing at Hillcrest, share real-world marketing insights, results and actionable strategies in two sessions: \u201cNo Re-Branding Required to Win Residents\u201d on May 20 and \u201cInclusive Storytelling: Strengthening Trust in Aging\u201d on May 22, 2026. Both recognized senior living marketing experts, Thurlow and Turner, discuss their approach and results in tackling the challenges senior living organizations face.<\/p>\n<p><\/p>\n<p><strong>HOT TOPICS INCLUDE:<\/strong><\/p>\n<p>* Navigating unintentional pervasive ageism<\/p>\n<p>* Positioning your product to appeal to Generation Jones, the younger end of the baby boomer generation<\/p>\n<p>* Leveraging resident-centered storytelling and strategic PR<\/p>\n<p>Hillcrest\u2019s experience offers a roadmap for communities to tailor this approach to their circumstances. With fresh messaging, targeted events and updated sales strategies, it achieved record-breaking sales in 2025.<\/p>\n<p>\u201cWorking with 3rd3rd, we were able to debunk the myth that you need a full rebrand to boost census and sales,\u201d says Turner. \u201cWe empowered our sales and marketing teams to try new approaches and unlock momentum.\u201d<\/p>\n<p>Thurlow and Turner help senior living communities break the marketing status quo by reshaping perceptions, building trust and driving demand.<\/p>\n<p>3rd3rd Marketing is the \u201cUn-Senior Living Agency,\u201d partnering with senior living communities and mission-driven aging services organizations globally. By dismantling stereotypes and replacing them with aspirational narratives, 3rd3rd helps organizations build authentic connections, increase engagement and achieve lasting impact. For more information, visit: https:\/\/3rd3rd.com\/.<\/p>\n<p>Hillcrest is an upscale 501(c)(3) nonprofit continuing care retirement community (CCRC) centrally located in the San Gabriel Valley, less than 30 minutes from Los Angeles, Anaheim, Pasadena, and San Bernardino and at the gateway to the Inland Empire. Located in a quiet residential neighborhood just off Foothill Boulevard in La Verne, California, Hillcrest offers independent living, assisted living, memory care, and skilled nursing with an emphasis on wellness and health. For more information, visit https:\/\/livingathillcrest.org\/<\/p>\n<h2>SUMMARY:<\/h2>\n<ul>\n<li data-section-id=\"19y6y4q\" data-start=\"0\" data-end=\"300\">At the 2026 LeadingAge California conference, senior living marketing experts <span class=\"hover:entity-accent entity-underline inline cursor-pointer align-baseline\"><span class=\"whitespace-normal\">Cynthia Thurlow<\/span><\/span> and <span class=\"hover:entity-accent entity-underline inline cursor-pointer align-baseline\"><span class=\"whitespace-normal\">Shirley Turner<\/span><\/span> will present strategies on modernizing senior living marketing through updated messaging, inclusive storytelling and resident-centered PR.<\/li>\n<li data-section-id=\"1m40r1u\" data-start=\"302\" data-end=\"538\">Their sessions focus on combating ageism, appealing to Generation Jones and younger baby boomers, and positioning senior living communities around health, independence and meaningful living rather than traditional aging stereotypes.<\/li>\n<li data-section-id=\"j6qhaf\" data-start=\"540\" data-end=\"750\"><span class=\"hover:entity-accent entity-underline inline cursor-pointer align-baseline\"><span class=\"whitespace-normal\">Hillcrest<\/span><\/span> reported record-breaking sales in 2025 after partnering with <span class=\"hover:entity-accent entity-underline inline cursor-pointer align-baseline\"><span class=\"whitespace-normal\">3rd3rd Marketing<\/span><\/span> to refresh its marketing strategy without undertaking a full rebrand.<\/li>\n<li data-section-id=\"xn1n9k\" data-start=\"752\" data-end=\"1004\" data-is-last-node=\"\">Speakers emphasized that proactive storytelling and culture-focused public relations help senior living organizations build trust, shape public perception and drive occupancy growth by highlighting positive resident experiences and community purpose.<\/li>\n<\/ul>\n<p>* * *<br \/>This version of news first appeared on CaliforniaNewswire.com \u00a9 2026 \u2013 all rights reserved.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>CALIFORNIA NEWSWIRE (PALM DESERT, Calif.) \u2014 At the LeadingAge California conference for aging services leaders, Cynthia Thurlow, CEO and President of 3rd3rd Marketing, and Shirley Turner, Director of Sales and Marketing at Hillcrest, share real-world marketing insights, results and actionable strategies in two sessions: \u201cNo Re-Branding Required to Win Residents\u201d on May 20 and \u201cInclusive [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":4638,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[3505,1379,2265,3504,2425,3507,3506,1927],"class_list":["post-4637","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-3rd3rd","tag-california","tag-hillcrest","tag-leadingage","tag-living","tag-marketing","tag-reframe","tag-senior"],"_links":{"self":[{"href":"https:\/\/www.insuracarelife.com\/blog\/wp-json\/wp\/v2\/posts\/4637","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.insuracarelife.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.insuracarelife.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.insuracarelife.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.insuracarelife.com\/blog\/wp-json\/wp\/v2\/comments?post=4637"}],"version-history":[{"count":0,"href":"https:\/\/www.insuracarelife.com\/blog\/wp-json\/wp\/v2\/posts\/4637\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.insuracarelife.com\/blog\/wp-json\/wp\/v2\/media\/4638"}],"wp:attachment":[{"href":"https:\/\/www.insuracarelife.com\/blog\/wp-json\/wp\/v2\/media?parent=4637"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.insuracarelife.com\/blog\/wp-json\/wp\/v2\/categories?post=4637"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.insuracarelife.com\/blog\/wp-json\/wp\/v2\/tags?post=4637"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}